Terms and Conditions

KathyBuckley.com and Your Privacy

We are a private business and will not publicize our mailing list.
Please contact us to request the removal of your name and address from our mailing list.

When you visit our Website, what information do we gather about you?

Your Name
Your Address
Your Telephone Number
Your E-Mail Address
Your Credit Card Information 
[only if you place an order]

What do we do with this information?

We don't keep any information about our customers tied to the Web. Everything except credit card numbers is stored in a House File. When you submit an order online, it is sent to a different system which is not connected to the Internet. We do not save this information - no one can break into the system and steal your personal info and no one can steal your credit card info from KathyBuckley.Com

To prove this point, we use an I.D. system that is "proprietary" to you. If you leave our site with an 
"Open Order" that you have not submitted, you cannot return and finish that order - you must start over!

How do I know if your Website is Secure?

In order to be accurate, we're going to get a bit detailed here. When buying something on the Internet, there are three things to be sure of:

Data you send is strongly encrypted.

The site you're doing business with is the site you think it is.

The site you're doing business with processes your credit card and address information in a safe and responsible manner.

The portion of KathyBuckley.Com site we've made secure is, not surprisingly, the checkout area. This is where you actually purchase the items you've put into your Shopping Basket. The entire checkout process, from introduction to final confirmation, takes place in a secure environment. There are several ways to confirm that you're in a secure area. All SSL capable browsers have a symbol to indicate secure mode. Specifically:

Points 1 and 2 are taken care of by "SSL" [Secure Sockets Layer], the industry standard security protocol that KathyBuckley.Com uses to communicate with secure browsers like Netscape 3.0 and newer and Microsoft Internet Explorer 3.0 and newer.

When communicating with a secure server, like ours, these browsers encrypt the information you send in a way that is extremely difficult for anyone else to decode. [You don't have to know whether your browser supports secure transactions - if it doesn't, you won't be able to complete our checkout process!]

Many security experts say the most important thing is what happens once the merchant receives your order. At KathyBuckley.Com, we take several steps to keep things on our end as safe as possible. For example, we keep orders encrypted until we are ready to process them. We "batch" process orders several times a day, so they don't "sit" anywhere long. We do our order processing, in house, on machines that aren't connected to the Internet, so there's no danger of people gaining access to them. Finally, we don't keep a copy of your credit card number on file [ever!]. While this may be an inconvenience - whether ordering on the Internet or by Phone, you have to give us your credit card number every time you order - we believe this is the safest and most responsible way to transact business!

You can also tell when you're in a secure area because the URL to the left of the colon changes from http to https to signify that a SSL protocol is being used to communicate with the server. (http = HyperText Transport Protocol) (https = HTTP with SSL.)

In most browsers you'll also see a solid blue line in the upper portion of the browser's window - another visual aid that lets you know you're browsing a secure area.

One additional note: some browsers give you a warning when you go from a secure area to a regular area. The aim is worthy enough - to ensure that people know when they've left a secure server. But in practice, the message is often a bit startling, and makes it look like you've done something wrong even though you really haven't.


“Kathy was the opening keynote speaker at the 11th International CHARGE Syndrome Conference. It's difficult sometimes when planning conferences to find just the right speaker for your audience. This can be especially true when you have a room full of families whose children who have gone through so much in their lives, many of whom have had at least twenty surgeries, experience both vision and hearing loss and live with many other serious and ongoing medical issues. You worry if the message will come across okay, if the families will connect with the speaker, or even if humor is the right way to go. After listening to and watching the audience during Kathy's performance and reading through all of our conference evaluations after the conference, any worries I might have had completely melted away. Families, professionals and individuals with CHARGE syndrome themselves LOVED her, crying and laughing throughout the performance, pleading with us to bring her back again in the future and resoundingly letting us know that her talk was an incredible way to kick off our conference. Kathy's humor, her story and her message about celebrating abilities was a monster hit with our crowd and we are so thrilled that she could come and share her story with us.”
Lisa Weir ~ 2013 International CHARGE Syndrome Conference Chair